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How Filipinos' Choice ratings actually work

By Finsyal Editorial · 6 Aug 2026 · 4 min read

Filipinos' Choice is our community rating system. It exists to answer one question honestly: what do real customers think of a bank, lender or wallet after they've actually used it?

Every review starts with a verification step. Reviewers confirm their experience privately — through a phone check or by linking an application reference — before a review is published. Only moderators ever see that private evidence.

Ratings are broken down into parameters like mobile app, customer support and branches, then combined into a weighted overall score. This makes the number harder to game and more useful to you.

We never let providers pay to change a score. Sponsored placements, if any, are always labelled and kept separate from the community rating.